{"id":124,"date":"2023-10-31T03:18:51","date_gmt":"2023-10-31T03:18:51","guid":{"rendered":"https:\/\/www.pixinfinit.com\/grado\/?page_id=124"},"modified":"2023-11-16T02:44:23","modified_gmt":"2023-11-16T02:44:23","slug":"product-claim-warranty-conditions","status":"publish","type":"page","link":"https:\/\/www.gradothailand.com\/en\/product-claim-warranty-conditions\/","title":{"rendered":"Product Claim & Warranty Conditions"},"content":{"rendered":"\t\t
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Product Claim & Warranty Conditions<\/h2><\/div>
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  • <\/i><\/span>Product warranty conditions<\/span><\/div><\/li>
  • <\/i><\/span>Conditions for product claims<\/span><\/div><\/li><\/ul><\/div>
    <\/i><\/span>Product warranty conditions<\/span><\/div>

    Product warranty conditions<\/h2>
    1. Customers must keep receipts or receipt photos for use in product warranty<\/li>
    2. Product warranty period is 1 year from the date of purchase according to the receipt.<\/li>
    3. Purchased products no change or refund in any case.<\/li>
    4. Warranty include the driver , headphone cable , head cover \/ ear cover and cushion. (Accessories in the box is not included) Accidental damage and damage from misuse are not warranty.<\/li>
    5. In case the customer doesn’t try the product in the shop , Please take a video clip while opening the product. for evidence to confirm buying the product.
      In the case that the customer received a damaged, broken, or unusual from product, the customer must inform within 3 days after receiving the product
      to receive a replacement for a new product<\/li><\/ol><\/div><\/div>
      <\/i><\/span>Conditions for product claims<\/span><\/div>

      Conditions for product claims<\/h2>\n
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      1. Conditions for product claims : In the order to claims product , there must be evidence of taking a video while opening the package. ( In case of online purchase)\nIf it’s a store purchase , In any case will be check the product before taking it back. ( If there is no evidence, refrain from claiming the product in any case.)<\/li>\n \t
      2. Guarantee to change the claim within 7 days in case of manufacturing error only. (Accidental damage is not guaranteed.)<\/li>\n \t
      3. Customers must keep receipts or the photo receipt to be used the product claim<\/li>\n \t
      4. Products that customers claim must be perfect , complete accessories including product box and receipt, not damaged, broken or misused.\n(The shop asks for permission not to change and claim the product in any case.)<\/li>\n \t
      5. Purchased products No change or refund in any case.<\/li>\n \t
      6. In case the customer doesn’t try the product in the shop. Please take a video while opening the package. as evidence to confirm receipt of goods<\/li>\n \t
      7. In the case that the customer received a defective, broken, or unusual product, the customer must inform within 3 days after receiving the product\nto receive a replacement for a new product<\/li>\n<\/ol><\/div><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        ** Warranty Service**\u00a0 After checking the product. The product serial code must be registered with the seller or shop on the<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Product Claim & Warranty Conditions Product warranty conditions Conditions for product claims Product warranty conditions Product warranty conditions Customers must keep receipts or receipt photos for use in product warranty Product warranty period is 1 year from the date of purchase according to the receipt. Purchased products no change or refund in any case. Warranty […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":0,"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.gradothailand.com\/en\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}